BIG NEWS: 8171 BISP Complaint

To register complaints or grievances regarding BISP (Benazir Income Support Program) or Ehsaas Program online through the 8171 platform, you can follow these steps:

  1. Visit the Official Website or Helpline:
    • Go to the official website of BISP or Ehsaas Program, where they might have a section dedicated to complaints or grievances. Alternatively, find the helpline number provided for complaints.
  2. Online Complaint Form:
    • Look for an online complaint form or a designated section for registering complaints on the website. Fill in the required fields accurately.
  3. Provide Necessary Details:
    • Enter personal details such as name, contact information, CNIC (Computerized National Identity Card) number, and details of the issue or complaint you wish to report.
  4. Description of Complaint:
    • Clearly describe the problem you are facing or the issue you want to report. Be specific and provide as much detail as possible.
  5. Submit the Complaint:
    • Once you have filled out the complaint form, review the information, and then submit the form electronically through the website.
  6. Follow-up on Complaint:
    • After submission, you might receive a complaint reference number or acknowledgment. Keep this information for future reference in case you need to follow up on the complaint.
  7. Helpline Assistance:
    • If you encounter difficulties with the online process, you can always contact the helpline provided for guidance on how to register a complaint.

It’s essential to ensure that the details provided in the complaint are accurate and relevant to expedite the resolution process. This process might vary depending on the specific procedures implemented by BISP or the Ehsaas Program. For the most accurate and up-to-date guidance, it’s advisable to visit the official website or contact the helpline directly.

Certainly! Here are the methods through which beneficiaries and applicants of the Benazir Income Support Program (BISP) can file their complaints:

  1. Online Complaints:
    • Utilize the online portal provided by BISP to file a complaint regarding any issue you’re facing with the program.
    • Access the online portal designed for filing complaints against BISP-related matters.
    • Upon submission, your complaint will be addressed promptly, and you’ll receive updates regarding the status of your complaint on your mobile number.
    • This method offers convenience and ease for filing complaints about BISP-related concerns.
  2. Dynamic Complaints:
    • This method is particularly designed for individuals who might not be familiar with the online complaint process or do not have access to it.
    • Visit the nearest tehsil center (Tehsil Office) affiliated with BISP to lodge your complaint in person.
    • At the tehsil center, you can file a complaint about any issues or concerns you are encountering with the BISP program.
    • Staff at the tehsil center will assist you in recording your complaint and initiating the resolution process.

These methods aim to offer beneficiaries and applicants of the Benazir Income Support Program different avenues to lodge complaints. The online portal provides a convenient way for tech-savvy individuals to register their complaints, while the dynamic complaint method through tehsil centers caters to those who might prefer or require in-person assistance for complaint registration.

To register a complaint in BISP using dynamic registration or to report fake SMS issues through the helpline number, here are the steps:

Dynamic Registration of Complaint at Tehsil Center:

  1. Locate Nearest BISP Center:
    • Find the closest BISP center within your tehsil. You can inquire about its location or address through local authorities or online BISP directories.
  2. Visit the Center:
    • Visit the BISP center and communicate the purpose of your visit, explaining that you intend to register a complaint.
  3. Obtain Complaint Form:
    • Request a complaint form from the center staff and ensure it is the official BISP complaint form.
  4. Complete the Form:
    • Fill in the complaint form accurately with the correct details related to your complaint.
  5. Attach Copy of CNIC:
    • Attach a copy of your valid CNIC (Computerized National Identity Card) with the complaint form as proof of identity.
  6. Submission and Tracking:
    • Submit the completed complaint form at the center. Staff there will guide you on further steps and provide information on how to track the status of your complaint using your mobile number.

BISP Fake SMS Complaint Through Helpline:

  1. Dial Helpline Number:
    • Dial the designated helpline number provided by BISP for complaints.
  2. Report Fake SMS:
    • Inform the helpline operator about receiving fake SMS messages or any fraudulent activities related to BISP.
  3. Provide Details:
    • Clearly explain the issue and provide necessary details to lodge the complaint about the fake SMS.
  4. Follow Guidance:
    • Follow any instructions provided by the helpline operator for documenting or reporting the fake SMS issue effectively.

These methods are aimed at facilitating the registration of complaints for BISP beneficiaries and applicants. Dynamic registration at the tehsil center offers an in-person complaint submission option, while reporting fake SMS through the helpline ensures a streamlined process for addressing fraudulent activities.

It’s important to note that filing a complaint with BISP should be done accurately and with care. Here are steps to guide you on how to proceed when registering a complaint in BISP:

Guidance for Filing a Complaint in BISP at Tehsil Center:

  1. Prepare Necessary Documents:
    • Before visiting the BISP tehsil center, ensure you have your valid CNIC (Computerized National Identity Card) and its photocopy.
  2. Correctly Fill Out the Complaint Form:
    • Obtain the complaint form from the center and complete it accurately, providing all necessary details. If needed, seek assistance from the center’s representatives to ensure the form is correctly filled.

BISP Complaint Room Set for Filing Complaints – WhatsApp Numbers: The BISP has introduced a new system to facilitate complaint filing through WhatsApp numbers assigned to the help desks in each province. This initiative aims to streamline the process and provide an accessible platform for individuals to file their complaints.

Unfortunately, specific WhatsApp numbers for the help desks in each province were not provided in the content. However, the respective WhatsApp numbers for each province’s BISP help desk are expected to be available for the applicants and beneficiaries to contact and lodge their complaints.

To effectively file a complaint via WhatsApp, follow these steps:

  1. Save the relevant WhatsApp number for your province’s BISP help desk.
  2. Use WhatsApp to send a message explaining your complaint in detail, ensuring to provide accurate and necessary information.
  3. Wait for a response from the help desk personnel regarding your complaint status or any further instructions.

By adhering to these guidelines and utilizing the provided WhatsApp numbers, individuals can easily file their complaints with BISP and expect a more organized and streamlined resolution process.

Thank you for providing the WhatsApp numbers for BISP help desks in different provinces and details about the confirmation process of BISP complaints.

Here’s a summarized guide based on the information you provided:

BISP Complaint Filing via WhatsApp:

  • Punjab: WhatsApp Number – 0320-3263041
  • Sindh: WhatsApp Number – 0320-3263026
  • Balochistan: WhatsApp Number – 0325-5365469
  • KPK, GB, and AJK: WhatsApp Number – 0325-5365476

Confirmation Process of BISP Complaint:

  • Initial Submission: After filing a complaint through the appropriate channel (either at the tehsil center or via WhatsApp), it’s recommended to allow some time for the authorities to review and address the complaint.
  • Investigation and Action: BISP officials review the complaint thoroughly. If it is validated as genuine, necessary action is taken. For instance, if the complaint involves a payment delay, BISP liaises with the relevant bank to expedite the payment process to resolve the issue promptly.

It’s essential for complainants to be patient as the resolution of complaints might take some time depending on the nature of the issue and the verification process involved by BISP authorities.

To file a complaint against any issue in 8171 BISP, you have several options available:

  1. Visit Nearest BISP Center: Head to the nearest BISP center and file your complaint in person.
  2. Online Portal: Utilize the online portal of the program to submit your complaint.
  3. Helpline or WhatsApp Chat: Engage with representatives through the helpline or via WhatsApp chat to register your complaint.

When filing a complaint in 8171 BISP, ensure you have the following documents:

  • Fill out the complaint form accurately.
  • Attach a photocopy of your valid CNIC (National Identity Card).

In the latest update of the complaint filing process for 8171 BISP:

  • Beneficiaries and applicants now have the option to file complaints through mobile phones. They can dial the helpline number 0800-26477 to register their complaints. This recent initiative aims to make the complaint filing process more accessible and user-friendly for applicants and beneficiaries.